Our Process

Whether your enquiry is via our Website, Social Media, Phone or In Person, we aim to work out “How can we best help you design and build your custom new dream home?” We help you by asking important questions relating to building a new home. This allows you to explain to us your vision for your new home. We are then able to understand if we can help you with your requirements. From this conversation, if we are a good fit for each other we will book your free initial consultation. We are then able to provide you with helpful information in preparation for your initial consultation.

We meet in person - this is your time to shine - after all, this is your dream home. We discover more about you and your new home in order to best help you achieve the ideal result. We cover topics including your land, key requirements, timeframe, budget, expectations and more. Together we will work out what will be the best next step to bring your dream new home to reality.

From our discussions we act on your behalf to provide the design information to our highly qualified and licenced building designer. We allow you two rounds of changes to the plan for free as part of our agreement so you can make your design the best it can be. Once your design is just right, you will sign them off and they become your tender set of plans. Your Concept Plan of your home is now designed. You can see it becoming real now.

This is what you have been waiting for your new home construction proposal. This document is more than a quote. It provides you comprehensive and important information about what's included in your new home, what's excluded, the anticipated building schedule and your construction price. Your proposal is presented to you in person and everything is thoroughly explained.

We prepare the Queensland Master Builders suite of contract documents for us both to sign off. These are industry leading contract documents developed specifically for new home construction and are developed by industry legal teams at Master Builders to provide the best for both parties. They are clear and concise documents and provide you with a vast amount of information to ensure your construction phase is an enjoyable experience. You will be issued with your ‘Deposit’ Tax Invoice at the sontract signing. This is a maximum amount of 5% of your new home construction cost. Upon receipt of the deposit payment, we are ready to move to the next step.

We now act on your behalf to prepare your full working drawings and any other items required in preparedness to make application to our private building certifier, local council and any other authorities needed. Once the necessary applications have been made and the stamped approvals received, we are ready to schedule the commencement of your new home. Construction is about to begin.

Construction takes place by our specialist team of trades under the watchful eye of our site supervisor. Each day different trades and activities are taking place. Your new home is hand crafted for you and your family. Under your contract, your home will be broken up into generally, but not always, 5 progress stages for construction.

These are:
• Base Stage - 15%
• Frame Stage – 20%
• Enclosed Stage – 25%
• Fixing Stage – 20%
• Practical Completion – 15%

This is 95% of your contract value as you would have already paid your 5% deposit.

Once construction has been completed your lender receives the Practical Completion Tax Invoice and Form 21. They will arrange for a property valuer to inspect your home on the financier’s behalf to confirm the completion of the home. Once the inspection has been completed, the valuer will provide the financier the relevant information for approval of your Practical Completion Tax Invoice. Once we have received your Practical Completion payment, we can arrange with you a suitable time and date for the Handover to take place.

You are not forgotten by us when you take possession of your new home. We will be checking in with you from time to time to ensure that everything is just how it should be. Your non-structural and structural warranties will have all been explained right from the Preliminary Stage of your journey and again at Handover, but we are never far away. If you notice anything that you are not sure of with your new home, just let us know and we’ll be there to help. You will have been provided with your warranty activation forms for items like cookware and air conditioners at handover. It’s important that you complete these as different items can carry different warranties. You will also have been provided with the contact details of important suppliers and trades so you know who can best help if needed.

Not all projects have variations. In fact, with our process our aim is for there to be no variations. With proper planning, information gathering and the right conversations you can achieve a Fixed Price Contract free of variation issues. You then have certainty about the full investment into your new home. Variations will always be costed for you and require your approval prior to the work commencing and will include the costs for materials, labour, administration and the builder’s markup. Therefore, you are always aware and in control of any financial impact of variations.